Support
Write to contact@ourdeck.app. A person reads every message, usually within a few days. There's no account, so we can't look anything up about you, and you never need to send anything personal.
Purchases
- Restore on a new phone: in the app, Settings, then Restore purchases. There is no account; purchases belong to your Apple ID.
- Both of your phones: with Family Sharing on, one purchase covers your family group.
- Refunds: Apple handles them. Request one at reportaproblem.apple.com.
- A purchase is waiting for approval (Ask to Buy): it unlocks by itself once it's approved. You don't need to buy it again.
- Still locked? Check you're signed in to the same Apple ID you bought with, then try Restore purchases once you're online.
Playing
- Every card works offline, from the first launch.
- Switch language from the main menu or Settings: English, Português or Español.
- Turn the timer chime off in Settings (Timer sound). The vibration stays.
- Pause keeps a round for three hours. Continue picks it up from the main menu.
- For a darker screen in a dark room, turn on True black in Settings.
Your data
Names, bodies and everything you play stay on your phone. To erase them, delete the app; your purchases come back with Restore purchases. Details are in the privacy policy.
Something wrong with a card
Found a mistake, or a card that doesn't read right for your couple? Tell us its title and what's wrong. Fixes reach everyone through an update, without a trip to the App Store.